Call Center
  • High waiting time!

    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT or BT Visual Help.

  • 0264 308 308 028 or *8028 The number is available from any national network.
    0264 303 003 Hotline for all Romanians who are out of the country, including assistance in English.
    Fraud assistance
    If you suspect fraud on your account, quickly call 0264 308 055.

    Search with AI Search

    AI Search on Ask BT answers all your banking questions.

    BT Visual Help

    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

    0%

    BT Pay app, including in Hungarian

    August 25, 2025 Author Laura Petrehuș Reading time 2:00 minutes

    BT Pay app, including in Hungarian

    The BTPay app now speaks Hungarian, in addition to Romanian, English and Italian (BT Pay Italia).

    Therefore, if you use BT Pay from any other country in the world, including if you are a child or under 18 and have BT Pay Kiddo on your phone, the information in the app will be in Hungarian.

    How to access the Hungarian version of BT Pay

    • If you already have BT Pay/BT Pay Kiddo: I can access the Hungarian language version of the latest BT Pay version by following these steps: go to the menu on the left-top menu/Settings/Change language.

    • If you don't already have BT Pay/BT Pay Kiddo: 
      • Download the app from Google Play, App Store or Huawei App Gallery.
      • If you're aged between 8 and 18, after downloading BT Pay to your phone, you can use the app once it's activated by your parents from BT Pay by following these steps: log in to BT Pay/Hub/For you/BT Pay for under 18s).

    How To 

    You can find useful information - including in Hungarian - about the app's features on the BT Blog or on the BT website, where you have the AI Search option.

    Extra info: 

    • 4.3 million people use BT Pay.
    • 163,000 children and young people manage their money with BT Pay Kiddo.
    Did you like this article?
    3
    1

    Subscribe to the newsletter

    And get the news first on
    Newsroom & BT Blog.

    You can unsubscribe at any time, see details.

    A little more

    We've just sent an e-mail to you. Confirm your subscription by clicking on the link in the e-mail.

    A little more

    We've just sent an e-mail to you. Confirm your subscription by clicking on the link in the email.