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  • High waiting time!

    We are currently experiencing a very high number of calls in our Call Center. If you have an urgent problem, call now, otherwise we'll wait for you later. For quick answers try Ask BT or BT Visual Help.

  • 0264 308 308 028 or *8028 The number is available from any national network.
    0264 303 003 Hotline for all Romanians who are out of the country, including assistance in English.
    Fraud assistance
    If you suspect fraud on your account, quickly call 0264 308 055.

    Search with AI Search

    AI Search on Ask BT answers all your banking questions.

    BT Visual Help

    Quickly view your account details, call 0264 308 000 and receive an SMS with the access link.

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    come home.

    Open your BT Pay online account and you could win €1,000 vouchers for air tickets.

    Send money on the spot

    You're always close to home

    You can open an online account directly from BT Pay and use it wherever you are. If your loved ones don't yet have BT Pay, you can send them money using your IBAN instead. Plus, there's ZERO account and card set-up and administration fees.

    A better way to take care of acasă

    All cards, no worries

    If you live in Italy, Spain, Germany, UK or Moldova, we deliver your card for free. If not, you can receive it at an address in Romania or pick it up from a BT location within 90 days.

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    Foreign exchange

    You get the most accurate exchange rate, depending on your card and the currencies you want to trade. What's more, in BT Pay you can open an account and have your virtual card in LEI, EUR or USD.

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    Put money aside easily

    Save easily for the things you want, benefiting from a monthly progressive interest rate depending on the amount in your account.

    Manage your invoices

    Easily manage your phone, gas, electricity and other bills, with automatic payments from your BT card or by scanning directly into the app.

    safe travel

    You tell us how you like to travel and we'll find the best insurance for you. You do it in advance , straight from the app, for 1 full year.

    BT PAY kiddo

    Banking For the cool kiddos

    Choose your banking subscription

    Different people, different needs. So you have five subscription options to choose from. ✨

    Hi
    0 lei / month
    • ZERO commission on interbank interchange fees
    • Mobile banking with BT Pay
    Student
    0 lei / month
    • ZERO commission on interbank interchange fees
    • Mobile banking with BT Pay
    • Free travel insurance
    Gold
    17 lei / month
    • Access to business lounges in Bucharest and Cluj-Napoca airports
    • Free travel insurance
    • Mastercard Gold
    Gold+
    20 lei / month
    Make your way in BT Pay

    Make your way in BT Pay

    If you are a resident in Romania and are 18 years old or over, you can open an account online in less than 10 minutes. All you need to do is download the app, confirm your identity with your ID and choose the current account subscription that suits you.

    RAPID HELP

    open account 100% online

    In about 10 minutes, via the BT Pay app, you have a lei account with us and can use your card instantly from the app. It takes as long as listening to two songs.

    Everything in the app, in real time

    Scan the QR code and download the app